•  Monday-Friday 8:30AM-4:30PM


Nancy Courser

Nancy Courser
Health Insurance Advisor

Nancy joined her husband, Ron Courser, in the financial services industry more than 16 years ago. She worked for Haworth and Herman Miller in the office furniture industry for over 20 years prior to making a career change into the health and life insurance field.

Her interests quickly gravitated toward helping people with their health insurance needs such as Medicare, individual health insurance, long-term care and many others. She is the “go to” Medicare expert at several senior centers, estate planning offices, and teaches community education classes entitled “Medicare Made Simple”.

Ron and Nancy have two adult children and five grandchildren. Her interests include: baking her “soon to be famous” oatmeal raisin dipped in white chocolate cookies, active involvement in their local church, and caregiver for her mother.

She is a native Michigander and graduated from Western Michigan University. She is a life-long learner and continues to build on her field of expertise and areas of personal interest.

She is an independent health and life insurance advisor and has established a network of professionals to assist her in providing accurate and timely information.


Lauren Kent

Lauren Kent
Client Services Manager, Health Insurance

Lauren joined the team at Ron Courser & Associates in August 2020. She has a strong background in customer service and various types of insurance: auto, home, and specialty products having worked at Farmers and Foremost Insurance Companies.

She works closely with Nancy to ensure an excellent experience for their clients. In addition to scheduling appointments, she organizes educational seminars, assists with insurance accounts, and oversees Nancy’s website.

Lauren is a graduate of Grand Rapids Community College. She enjoys spending time with her husband, Drew, as well as family and friends. She was born in North Carolina and raised in Michigan.


Kristin Rocheleau

Kristin Rocheleau
Associate Health Insurance Advisor

Kristin Rocheleau joined our team in May of 2021. She is a graduate of Davenport University, obtaining a bachelor’s degree. She is committed to helping and assisting our clients and comes with a long history of customer service. She loves being part of a team and solving problems along the way. She has experience working at Mercy Health in Human Resources and most recently with a medical staffing company. She will be working closely with Nancy assisting in educating people on Medicare and helping clients get signed up.

In her free time, she enjoys outdoor activities, traveling, taking her black lab to the lakeshore, and spending time with family and friends. Her and her husband love exploring Grand Rapids and trying new restaurants. She is originally from the Kalamazoo area.